Question 1

How do I place an order?

Accepted Answer

Shop the tabs provided and add a product of your choice to your cart. The checkout process should be fairly straightforward.

Want to make a custom request? Head over to the "Make a Request" tab and provide as much information as possible. Please send any additional photos or information to my email customsbychloe@yahoo.com. The more information provided, the better.

Question 2

Do you provide the clothing, shoes, accessories, etc?

Accepted Answer

Yes. We provide the shoes for all orders placed through my website (the price of shoe is included in total cost). For this reason, prices may fluctuate based on retail costs and inflation. For custom requests, you have option to ship the item to our address, or we can order the items for you.

Question 3

How much will my custom order typically cost?

Accepted Answer

This is a broad question that unfortunately has no direct answer. I can provide you with a quote if you are able to send me a detailed description of what you are looking for. All custom orders may differ in pricing based on the intricacy of the design, time spent, and supplies needed. Please contact me for more details.

Question 4

How long until I receive my order?

Accepted Answer

After we receive your order, we will order the shoes/products to be shipped in to us for painting right away. The processing time will be updated on the checkout page before placing your order. Processing times may vary from 1-3 weeks.

Question 5

How do I wash my painted clothing/shoes?

Accepted Answer

Shoes may be washed with a soft rag or sponge to remove dirt and debris. The paint will not be affected by warm water and mild soaps.

Clothing may be washed on delicate/cool settings and left out to air dry. Hand washing your clothing is recommended.

Question 6

What kind of paints do you use?

Accepted Answer

I use Angelus Direct paints, preparers, and finishers. These products are designed for all fabric materials, as well as leather products. For more information or questions regarding this brand, please contact me or visit their website.

Question 7

What are your shipping fees?

Accepted Answer

Shipping may vary based on inflation, and promotions. Average shipping within the US can range from $6-$15 depending on the product weight and size. International shipping varies from $35-60 depending on the product, the location, and other factors.

QUESTIONS? LET US HELP.